Blog posts by Marianne Brierley
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8 November 2024
From ideals to realities: navigating complexities in adult social care
We helped Redbridge Council involve communities in developing solutions to improve access to Adult Social Care.
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21 October 2024
How to use Service Design to move away from legacy systems
Marianne shares how we’ve used service design to move away from legacy systems and rethink how things get delivered.
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17 January 2024
Designing services at scale
What Marianne Brierley and Isobel Seacombe, 2 members of dxw’s service design team, have learned about working on large scale projects.
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8 November 2023
How we made our design team away day more inclusive
Awkward team bonding exercises? No thanks. Here’s how we designed an away day that considered everyone’s needs.
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30 March 2023
Once upon a time… using project stories to document your team’s progress
We’re experimenting with using project stories. They’re a manageable way of recording exactly what’s been done on a project and when.
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12 January 2023
What service designers do (part 2) – creating a vision and designing for the current reality
Part 2 in a 2-part series about service design. This post looks at turning insights into visions, and designing for the stage services are at.