Blog posts by Stacey Phillips
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2 July 2019
Making product ownership a priority
The organisations we work with need to have full ownership over the product and its outcomes, particularly by the time we finish our work with them.
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2 April 2019
Opportunity solution mapping to help Ofsted get better feedback from parents
We worked with Ofsted on their Parent View service. This service allows parents to give feedback on schools and helps inform Ofsted inspections.
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8 February 2019
Our visit to the Digital Accessibility Centre for CCS Crown Marketplace
We have been working with the Crown Commercial Service to develop a new service for schools to find supply teachers and other agency staff.
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20 March 2018
Building a blogging platform for Essex County Council in 8 days
Last month one of our delivery teams worked with the service design team at Essex County Council to build them a new blogging platform. In just one two-week sprint. Their first blog went live this week, so this seems like the perfect time for a celebration and a short story about the project. “We’re not […]
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8 March 2018
How should delivery support and enable service design?
I’m at Service Design in Government, the annual conference that brings together people that are involved in designing and delivering public services. As a delivery manager, I’m here to not only meet some new people and find out about new tools or techniques dxw can use on projects. I also want to learn from others […]
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12 October 2017
Helping small businesses get paid on time
Small and medium-sized businesses in the UK are currently waiting for £26.3 billion in overdue payments (data from BACS). It’s a shocking statistic. Government is taking steps to address this and change the behaviour of late payers, by establishing a Small Business Commissioner – Paul Uppal. As a small business ourselves, we want to help. So […]