Blog posts by Vita Mangan
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6 December 2019
The less obvious skills you need to be a better researcher
The words curiosity and empathy have been so overused in the research and design community that they’ve lost meaning. At least to me.
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19 November 2019
Working with Drinkaware to help people cut down drinking (part 2 of 2)
Last week we looked at developing a better understanding of people who drink. Now we explain our approach to designing services to support long term change.
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14 November 2019
Working with Drinkaware to help people cut down drinking (part 1 of 2)
We’ve been working with Drinkaware to support them in their aim of reducing alcohol-related harm by helping people make better choices about drinking.
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10 September 2019
Why is collaborative analysis so important?
Analysis which turns research data into valuable findings a team can act on, is the most important part of what we do as user researchers.
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1 August 2019
Including people with learning disabilities in research
User researchers can lack confidence in doing research with people with disabilities. I hope sharing my approach will encourage others to be inclusive.
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11 July 2019
Updating our user research principles
This year we spent some time revisiting our principles and workflow as a team – extracting, regrouping and refining the most important points.