Blog

We thought it would be helpful to explain what happens when something goes wrong with a service or website that we manage.

Last time I wrote about why we do design sprints. In this part, we’ll look at how I organise a typical week, focusing on the mapping and sketching days.

We have an internal group who meet regularly to talk about how dxw responds to the climate crisis. One of our main aims is to become carbon neutral.

We recently updated our guides to include our approach to service design.

I’ve been in Spain during its lockdown and I had the opportunity to talk with the Spanish Government about design as a tool for innovation in the Covid era.