Blog

  • Q&A Fridays: User Research

    Last week we launched our ‘Q&A Fridays’ where we ask one of our in-house experts to take over our Twitter account and answer our followers’ questions on a particular theme. As we’ve just welcomed our new Head of User Research, John Waterworth, to the team, it was fitting that the first topic was User Research. In…

  • Taking dxw to the North

    After two years as a civil servant, I have now joined the dxw team. In some ways it was a hard choice – I had committed myself to help change the way that government does technology and leaving felt like giving up on the wonderful colleagues that I left to carry on that mission. But…

  • Housing in crisis: how can design help?

    Last week, I attended  ‘Design on the inside’, where five brilliant people spoke up about their experience and involvement in solving difficult social challenges. The topic was “Housing in crisis – how can design help?” Food for thought:  Get passionate people together and let them share and discuss their experiences, challenges on how they work…

  • My first week at dxw

    Well hello everyone! This is my second day at dxw. I’m still finding my feet. But I’ve been made to feel very welcome and the excellent induction materials have been very easy to work through. I’ve joined dxw as Head of User Research. So I’ll be looking to develop the user research practice here, help…

  • Introducing Olivia

    Hi Everyone, My name is Olivia and I am a Trainee Operations Engineer at dxw. I changed my career path from from office administration into technology because I was always the go-to person for IT support although that was not my initial role. I decided to take a career break which allowed me to explore…

  • A new head of research at dxw

    We’re thrilled to announce our latest addition to the dxw team – Head of User Research, John Waterworth. John joins us from central government where he was head of the cross-government user research community. His work was to improve user research practices across government and build the growing community of user researchers in departments and…