Blog

  • Using Docker for Dashboards at dxw

    The dxw office is full of screens: on the desks, on the walls, everywhere. The ones on the walls show useful information: who’s working on what, the health of various sites and services, and data visualisations. Because these things have grown organically over time, they’re awkward to manage. They are all written in different languages…

  • Farewell, Ben

    This week, we were sad to say goodbye to our head of technology, Ben Griffiths. Ben was dxw’s first head of technology and he helped us grow and nurture the team as we’ve taken on bigger, more complex work. During his time with us, Ben worked across all our projects and we have been lucky…

  • 10 principles that underpin user research at dxw

    At dxw, we believe in making decisions based on evidenced user needs. As researchers, we help multidisciplinary teams learn about users and recognise the value of user research. There is no single right way of doing this, but as a team, we need to be consistent in the way we approach, perform, and talk about…

  • A Summary of Scale Summit

    Recently I attended my first Scale Summit, which is mostly a day of Open Spaces where people discuss how to run things at scale without necessarily having to cover the basics. This is because most attendees will already be working at scale. All of the discussions are under Chatham House rules, so the Summit is…

  • Making user research count, a workshop to learn and share

    Learning how to plan effective user research Last week, I sat in on dxw’s very first “Making User Research Count” workshop to learn more about user-research and to get an insight into how other organisations want to improve it. Workshop Aims The aim of the workshop was to allow participants to identify the common mistakes…

  • Introducing Bob Walker

    Hi, I’m bob walker and I recently joined dxw from GDS. At GDS I was head of the Web Operations community where my main role was the pastoral care of the 20 or so civil servants within the community at GDS. As I would say to people “I don’t care when they take holiday, I…